Custom Commissions & Heirloom Redesigning

We do many commission-based pieces annually… to accommodate the requests of our clients wanting something made specifically for them or a loved one, often incorporating gemstones from treasured family pieces; reinventing or redesigning them to be worn confidently for the person they are now.

We would love to book a consult/ appointment with you. Let us bring that project you’ve been thinking about to life... here's an Emerald and diamond ring, taken from sentimental to sensational!

 *All custom and customized jewellery are non-returnable and non-refundable.

*Custom work is generally completely within 4-8 weeks depending on the design. Rush deliveries are available for a $300 fee.
*One complimentary sizing is included in the first 3 months after purchase.
*Custom projects require half of the total quote as a deposit to start the project. Balance is due prior to shipping or upon delivery for local pick-up.
*Gemstone and/or diamond sourcing require a non-refundable fee of $150 which can be applied toward the final cost of your jewellery.
*Custom jewellery is guaranteed for 1 year after the final date of completion and payment. We are not responsible for accidental damage or negligence by the wearer.
*If we are working with your heirloom stones/pieces you’ll be asked to sign a waiver releasing us of any liability

Repairs & Alterations

Our team at Devine is pleased to offer jewellery repairs and alterations to a vast number of styles and types of jewellery. If you have a piece that needs general repair, bring it to our flagship location located in the Chateau Laurier in Peacock Alley. There one of our trained and welcoming staff members would be pleased to discuss how we can assist you.

Appointments are appreciated…. but not mandatory.

The following are examples of some of the general repairs we offer, but our services are not limited to the following:

General Care - Cleaning & Refinishing, Re-Tipping, Plating 

Over time, fine jewellery can become a treasured family heirloom if it is cared for properly. Our active lifestyles, daily wear, pollution and dust all conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewellery can become dulled, plating can wear through. The butterflies on your favourite earrings start to feel loose. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewellery.

Professional cleanings are recommended as often as once a year, or as needed, during that time we can assess any problems that might be showing and let you know.

We encourage you to bring your DFJ pieces back to us for professional servicing. Our staff is knowledgeable and experienced in all aspects of jewellery care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.


Re-sizing service is performed on rings, bracelets and necklaces. This service consists of increasing or reducing the size of the item. It involves a series of meticulous and delicate operations to ensure your continued enjoyment and the integrity of the piece.

Stringing Work

Pearl necklaces are timeless classics, to keep your necklaces looking their best and feeling secure it is necessary to have them restrung periodically. We offer an excellent in house restringing service for pearls and other beaded jewellery.


While most of our services are done in house for somethings we think finding the right person for the job is essential. We have a master hand engraver to carry out your requests ... from simple wedding band inscriptions, to family crests to custom creations.